IT Support, How Can I Help You?
In general, when you are doing something for the first time or using something for the first time and something goes wrong, you are going to call the experts. You think to yourself that you have no hope of understanding how to fix the problem, so you decide to call someone who will. But are you sure that they actually know better than you do?
It has been revealed that the IT support you call when your devices go down, isn’t actually an expert on the matter. Rather they are an expert at searching Google. Being a good problem solver can come in handy when trying to fix problems, and more often than not that’s what IT support is trying to do to help you with your issue. Even though they have help from search engines, we are still very grateful to have their help in things that we don’t understand.