Acnes? Well They Don’t Have to Be Achilles’ heel!
The requests; regarding people asking Fridman to alter their appearances; due to their insecurities, come more than often, and usually, Fridman chooses to not alter these, and helps them focus on the brighter side, and leave an inspirational message as a reply. This is what happens in the case of Casey.
Casey emailed Fridman with a request of getting her rid of her acne, as wanted to remember just the good times and not the acne when she would look at this picture. But instead of photoshopping, he called her wise and courageous to not hide her acne under the makeup, and to focus on her pretty features and work out a way to get rid of the acnes, the proper way; medically.